First of all, thank you for the purchase of a product or service from us. We owe you a “thank you” for this. We promise to do our best to deliver an amazing customer experience and the product/service. That said, here are some things you might want to know.

All returns/refunds are at the sole discretion and case to case decision of the sanatanveda.com. You are requested to exercise due care while ordering reports and services. You are requested to confirm and check properly to ensure that the data you are providing us is accurate. A refund request for incorrect data provided will not be entertained under any circumstances.

When we receive the order, it may be immediately allocated to astrologers Once allocated to the astrologer, no refund request for an order would be entertained. The delivery time-frames displayed on our website are approximate, but we make every effort to strictly adhere to them. However, since these reports are personalized and manually prepared by our astrologers, sometimes human delays may become inevitable. Minor delays that are considered reasonable will not be treated as a basis for refunds.

The services and products offered by sanatanveda.com are not meant to replace any philosophical, emotional or medical treatment. It is offered here as a service. sanatanveda.com holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology. On ordering these services, the customer assumes full responsibility upon this matter. Thus, no refunds will be issued on this ground.

All returns/upgrades are at the sole discretion and case to case decision of the Management.